Reference

pelangitoto Privacy Policy For Your Account Data

Our Privacy Policy explains how pelangitoto handles the details you provide when opening an account, completing phone verification, signing in from a mobile browser, or checking DANA and…

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CONTACT PATHS

Get Privacy Help Near Your Cashier Path

A clear contact route helps you resolve a privacy question without posting account details in a public message. From the signed-in account area, use the support link and include the phone number on your account, the subject of your request and any relevant DANA, OVO, GoPay or QRIS reference. We use those details to locate the correct record, then reply with the next verification step where local law permits.

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ACCOUNT ACCESS

If phone verification blocks your account, contact us through the signed-in support link when available. We check the account identifier first, rather than asking you to send a password or full wallet credentials.

WALLET QUESTIONS

For a DANA, OVO, GoPay or QRIS status question, provide the transaction reference and approximate time. We compare that reference with the stored payment record before discussing account-linked details.

DATA REQUEST

To ask for access, correction or deletion, write Privacy Policy in the support subject and identify the account phone number. We may request an additional account check before releasing or changing personal data.

DATA PRACTICES

Six Checks Behind Your Account Data

We manage this policy area through practical checks connected to the account journey, not through broad promises.

DATA COLLECTION

We collect details you enter during account creation, phone verification and support contact, plus technical data such as browser type, device session and security events needed to maintain account access.

COOKIE CONTROL

Cookies and similar storage can remember session settings and help us understand sign-in errors. You can adjust browser permissions, although disabling required cookies may interrupt the mobile account path.

ACCOUNT SECURITY

Phone verification, session checks and unusual-login signals help protect your account. We do not ask for your password through a support message, and we use account checks before discussing private records.

RETENTION PERIODS

We retain account, payment-reference and support records only for the period needed for the stated service, dispute handling, security checks or legal duties, then review them for removal.

ACCESS REQUESTS

You can request a copy of eligible personal data linked to your account. Include the account phone number and request type so we can confirm identity and return the correct record.

CORRECTION ROUTE

If your account details are outdated, contact support from the account path and describe the correction. We may compare the request with phone verification before changing stored information.

Privacy Policy Answers For Your Account

These Privacy Policy answers address the questions we expect before an Indonesian account is opened or a wallet status is checked. Each answer points back to the records, device path or support route used for pelangitoto account requests, with access and eligibility handled where local law permits.

The Privacy Policy covers account details, phone verification, browser and device records, cookies, support messages, payment references and how we retain, use, disclose or remove those records.

We use your phone number for account identification and the verification step before access. It also helps support locate the correct account when you ask about data, login or wallet status.

Yes. The policy includes transaction references, status and timing connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account requests, without requiring your wallet password.

You can ask for access to eligible personal data through the account support link. Provide the account phone number and request type; we complete an identity check before sharing records.

Send a correction request through support from your account path and describe the outdated field. We compare the request with phone verification, then update eligible records where local law permits.

We keep payment references for the period needed to reconcile DANA, QRIS or bank activity, handle disputes, protect account access or meet legal duties, then review them for removal.

Yes. Use your browser privacy or cookie settings to change optional storage choices. Required session cookies may still be needed for sign-in, phone verification and account support access.